CUSTOMER SERVICE

“I wish to thank Kenneth & Mock for making good on their promise of delivering quality products and doing so with excellent service and support.

It is delight to do business with them.”

- Eleanor D. Warren
Green Meadows Q.C.

"We are proud to say that we have no regrets in our decision to use Kenneth & Mock windows and doors in our rest house here in Batangas. From the initial proposal, contract signing and implementation, we had experienced nothing short of professionalism from everyone- the sales representative, supervisor and installers.

We believe that all these were made possible because of the excellent stewardship of Mr. Lao, who knows what the word service really means. Furthermore, Kenneth and Mock has certainly been true to its word with their claim for professional and efficient after sales service.

Without hesitation, we highly recommend Kenneth & Mock world-class windows and doors."

- Bobbit and Penny Panlilio
Punta Fuego Residents

Getting Kenneth & Mock windows is one of the best decisions I've made for my house. I am very happy with the quality and the ever reliable after sales service, which is why I never fail to recommend them to my friends in our community.

- Dave Sahjwani
Makati City

"Kenneth and Mock windows are the best suited windows for our tropical climate here in the Philippines, Because of their superior quality, the cost of maintenance is inexpensive. The after sales service is just first class. Their windows are simply the best and the most durable in the market."

- Atty. Rene Bañez
Tax and Governance Lawyer

"Windows are one of the most important part of a house, so when I decided to choose what kind of window system should I consider, my primary concern is it should be durable, nice designs, low maintenance since they are exposed to the sun and finally the most is the service, not only before the sales but after the sales. I was able to witness all these factors after I bought my window system from Kenneth and Mock."

- Florence Ko
Managing Director, Furnitallia

"I am most satisfied with KENNETH & MOCK products and even more satisfied and impressed with their excellent and professional after service track record. On a more humane note, they donated windows for the Reading Center my husband and I built for the Balaytigue Elementary School. A truly generous and professional company!"

- Mr. & Mrs. Miguel Belmonte
Philippine Star
President and CEO

"Kenneth and Mock installations were well conducted leaving no room for us to complain. Their post installation clean-up was as prompt and tidy. No other brand of PVC doors and windows can claim to be better than K&M’s impressive products and after sales service."

- Eduardo & Aning Go
Pasig City

"We’re thankful for the very professional way -business is conducted. Their service before, during, and after was exceptional. The windows, as advertised, were beautifully designed and extremely functional. We strongly recommend Kenneth & Mock to everyone!"

- Luis Senn
Makati City

"Kenneth & Mock has good quality products and excellent after sales service, leaving you with the feeling that your money has been well invested."

- Vincent Choi
Quezon City

"Our house was constructed more than eight years ago. I believe our windows were one of the first few projects of Kenneth & Mock using PVC material. Initially, we were reluctant to try this new material for fear of future problems.

I am now proud to say that we have made the right decision in choosing Kenneth & Mock PVC windows because it is durable, rigid, doesn't warp and very easy to maintain. It can withstand strong wind without any vibration. It is air tight when closed. Their service is fast & efficient. No wonder Kenneth & Mock grown to what it is today.

Keep up the good work!"

- Lucy Ang
San Juan Metro Manila

"I first saw this type of window system in Germany during one of my conventions. I said to myself that when I built my house, I wish to have this. A year later, I started building my home, and like any new homeowner, I went to the Worldbex Exhibit. There I got to meet Kenneth Lao & He introduced me to Kenneth & Mock windows. I told him, “this is what I’ve been looking for!

From the planning, revisions and installation up to the QC post installation services, everything was done meticulously and professionally. After 8 years, our Kenneth & Mock windows & doors have remained pristine white, with all the seals still intact, the hinges still aligned, the doors and windows still soundproof and above all rainproof and dustproof. “I can’t ask anything more from window systems like Kenneth & Mock”.

Our next home…will definitely have Kenneth & Mock windows again.

- Dr. Rory King Go
Sta. Mesa heights Q.C.

“In a world seemingly full of mediocre standards, its very refreshing to find an organization dedicated to offering great quality workmanship and treating customers like valued friends. With Kenneth & Mock’s revolutionary German U-PVC windows installed in our new house, I can confidently predict that our new home will look just as good as today, even 10 years from now.”

- Reginald Yu
Quezon City

“I am satisfied with the products they provided in terms of quality and workmanship. But most of all, what matters is the quality services they provided throughout the project.”

- Marissa Ong
New Manila, Quezon City

"I totally have no regrets using Kenneth & Mock. The product and the after sales service are both excellent. From the moment you call, the company will automatically attend to your need & work on it."

- Daniel Gonzales

“ For anyone building a dream house, Kenneth & Mock is truly heaven-sent. Their superior products, professionalism, expertise and genuine customer service are exceptional. They also continue to be our partner in maintaining the beauty and efficiency or our home through their reliable “after sales”service. Thank you Kenneth & Mock for making our dream come true!”

- Jayjay and Tech Cruz