Customer Service

“Windows are the eyes and soul of a home and gives a sense of warmth inside.” – For our house, we wanted windows that are not only pleasing to see, but also durable, energy efficient, and soundproof. It must be from a reputable company and more importantly, reasonably priced. Sales, Marketing and Installation were very professional. Installation was on time, and complaints were promptly addressed.

This is a company we can recommend.”

Raul and Tess Agustin
Quezon City

“We’ve heard many positive feedback about Kenneth&Mock™ especially in terms of after-sales service and now we can attest that everything is true since we’ve experienced it first hand. With Kenneth&Mock™, you get good quality products and superb service from their world-class team.”

Shirley Go
Bel Air, Makati

“Everytime I open and close my windows and screens – I am reminded that every cent I spent on it is worth it. Excellent post sales services! It is definitely worth serving up for Kenneth&Mock™ windows.”

Francis Campos
Bacolod City

“I wish to thank Kenneth&Mock™ for making good on their promise of delivering quality products and doing so with excellent service and support.

It is delightful to do business with them.”

Eleanor D. Warren
Green Meadows, Quezon City

“We are proud to say that we have no regrets in our decision to use Kenneth&Mock™ windows and doors in our rest house here in Batangas. From the initial proposal, contract signing and implementation, we had experienced nothing short of professionalism from everyone- the sales representative, supervisor and installers.

We believe that all these were made possible because of the excellent stewardship of Mr. Lao, who knows what the word service really means. Furthermore, Kenneth&Mock™ has certainly been true to its word with their claim for professional and efficient after sales service.

Without hesitation, we highly recommend Kenneth&Mock™ world-class windows and doors.”

Bobbit and Penny Panlilio
Punta Fuego, Batangas

“Getting Kenneth&Mock windows is one of the best decisions I’ve made for my house. I am very happy with the quality and the ever reliable after sales service, which is why I never fail to recommend them to my friends in our community.”

Dave Sahjwani
Makati City

“Kenneth&Mock™ windows are the best suited windows for our tropical climate here in the Philippines, Because of their superior quality, the cost of maintenance is inexpensive. The after sales service is just first class. Their windows are simply the best and the most durable in the market.”

Atty. Rene Bañez
Tax and Governance Lawyer

“Windows are one of the most important part of a house, so when I decided to choose what kind of window system should I consider, my primary concern is it should be durable, nice designs, low maintenance since they are exposed to the sun and finally the most important is the service, not only before the sales but after the sales. I was able to witness all these factors after I bought my window system from Kenneth&Mock™.”

Florence Ko
Managing Director, Furnitalia

“I am most satisfied with Kenneth&Mock™ products and even more satisfied and impressed with their excellent and professional after service track record. On a more humane note, they donated windows for the Reading Center my husband and I built for the Balaytigue Elementary School. A truly generous and professional company!”

Mr. & Mrs. Miguel Belmonte
President and CEO, Philippine Star

“Kenneth&Mock™ installations were well conducted leaving no room for us to complain. Their post installation clean-up was as prompt and tidy. No other brand of PVC doors and windows can claim to be better than Kenneth&Mock™’s impressive products and after sales service.”

Eduardo & Aning Go
Pasig City

“We’re thankful for the very professional way business is conducted. Their service before, during, and after was exceptional. The windows, as advertised, were beautifully designed and extremely functional. We strongly recommend Kenneth&Mock™ to everyone!”

Luis Senn
Makati City

“Kenneth&Mock™ has good quality products and excellent after sales service, leaving you with the feeling that your money has been well invested.”

Vincent Choi
Quezon City

“Our house was constructed more than ten years ago. I believe our windows were one of the first few projects of Kenneth&Mock™ using PVC material. Initially, we were reluctant to try this new material for fear of future problems.

I am now proud to say that we have made the right decision in choosing Kenneth&Mock™ PVC windows because it is durable, rigid, doesn’t warp and very easy to maintain. It can withstand strong wind without any vibration. It is air tight when closed. Their service is fast & efficient. No wonder Kenneth&Mock™ has grown to what it is today.

Keep up the good work!”

Lucy Ang
San Juan, Metro Manila

“I first saw this type of window system in Germany during one of my conventions. I said to myself that when I built my house, I wish to have this. A year later, I started building my home, and like any new homeowner, I went to the Worldbex Exhibit. There I got to meet Kenneth Lao & he introduced me to Kenneth&Mock™ windows. I told him, this is what I’ve been looking for!

From the planning, revisions and installation up to the QC post installation services, everything was done meticulously and professionally. After 8 years, our Kenneth&Mock™ windows & doors have remained pristine white, with all the seals still intact, the hinges still aligned, the doors and windows still soundproof and above all rainproof and dustproof.” I can’t ask anything more from window systems like Kenneth&Mock™.

Our next home will definitely have Kenneth&Mock™ windows again.”

Dr. Rory King Go
Sta. Mesa Heights, Quezon City

“In a world seemingly full of mediocre standards, its very refreshing to find an organization dedicated to offering great quality workmanship and treating customers like valued friends. With Kenneth&Mock™’s revolutionary German U-PVC windows installed in our new house, I can confidently predict that our new home will look just as good as today, even 10 years from now.”

Reginald Yu
Quezon City

“I am satisfied with the products they provided in terms of quality and workmanship. But most of all, what matters is the quality services they provided throughout the project.”

Marissa Ong
New Manila, Quezon City

“I totally have no regrets using Kenneth&Mock™. The product and the after sales service are both excellent. From the moment you call, the company will automatically attend to your need & work on it.”

Daniel Gonzales
Quezon City

“For anyone building a dream house, Kenneth&Mock™ is truly heaven-sent. Their superior products, professionalism, expertise and genuine customer service are exceptional. They also continue to be our partner in maintaining the beauty and efficiency of our home through their reliable  after sales service. Thank you Kenneth&Mock™ for making our dream come true!”

Jayjay Cruz
Alabang, Muntinlupa City